Privacy & Data Protection
Privacy Policy
Last updated: January 14, 2026
At Alpine Driveways and Drainage, we are committed to protecting your
privacy and ensuring the security of your personal information. This
Privacy Policy explains how we collect, use, disclose, and safeguard
your data when you visit our website or use our services.
1. Information We Collect
Personal Information You Provide:
- Name and contact details (email, phone number, address)
- Property information and postcode
- Project details and service requirements
- Payment information (processed securely by third parties)
- Communications you send to us
Information Automatically Collected:
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Referral source
2. How We Use Your Information
- To provide quotes and complete driveway and drainage projects
- To communicate with you about your project
- To process payments and maintain records
- To improve our website and services
- To send you marketing communications (with your consent)
- To comply with legal obligations
3. Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
-
Contract: To fulfill our contractual obligations
for services
-
Consent: For marketing communications (you can
withdraw anytime)
-
Legitimate Interest: To improve our services and
website
-
Legal Obligation: To comply with tax and
regulatory requirements
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your data
with:
-
Service Providers: Payment processors, website
hosting, email services
-
Subcontractors: When necessary to complete your
project
-
Legal Requirements: When required by law or to
protect our rights
5. Data Security
We implement appropriate technical and organizational measures to
protect your personal information against unauthorized access,
alteration, disclosure, or destruction. However, no method of
transmission over the internet is 100% secure.
6. Your Rights Under UK GDPR
You have the right to:
-
Access: Request a copy of your personal data
-
Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restriction: Limit how we use your data
-
Portability: Receive your data in a transferable
format
-
Object: Object to processing based on legitimate
interests
-
Withdraw Consent: For marketing communications
To exercise these rights, contact us at:
07958 745 554
7. Data Retention
We retain your personal information for as long as necessary to
fulfill the purposes outlined in this policy, comply with legal
obligations (typically 6 years for business records), and resolve
disputes.
8. Cookies and Tracking
We use cookies and similar tracking technologies to improve your
browsing experience and analyze website traffic. You can control
cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not
responsible for the privacy practices of these external sites. Please
review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be
posted on this page with an updated "Last updated" date. Continued use
of our services constitutes acceptance of changes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise
your data rights, please contact us:
Alpine Driveways and Drainage
Isleworth, Greater London, TW7
Phone:
07958 745 554
WhatsApp:
07958 745 554